Agents could benefit from taking a class on communication.

I've been very happy with their service. Erika has been great!

I'm techno-challenged and was happy to find a place i could get insurance without trouble signing in, etc. State Farm is very simple and the receptionist, Erika, is very nice to work with!

For my first time getting full coverage on my auto. Was not a bad experience. But it can be very pricey. People that work there are very helpful.

Wanda Lucero's office was great for the first few years that I worked with them. They were kind, attentive, and nice to have someone local. When I needed to use my insurance to cover two small fender benders, my premium increased from $55 to $150 in the course of a year. Then I received a letter notifying me that they could no longer cover me (for 2 small fender benders in 20 years of driving). On several occasions I called into make changes to my policy (when I took vehicles in and out of storage), and was told the changes were made, however I noticed on my bill that the coverages had not been changed and I had been driving with almost no coverage for a month. Even after my policy was canceled State Farm continued to bill my credit card. They are great so long as you don't need to use your coverage.